How GotrackApp makes pickups and deliveries business easier

Companies with a mobile workforce are constantly dealing with changes in pickups and deliveries day in, day out.GoTrackApp understands that regional or pickup & delivery companies face very unique challenges.Couple that with fact that it's also a highly competitive business environment makes it essential for your business to be on time, with the right shipment and details, at all times.

GoTrackApp supports the specific needs of regional or pickup & delivery by increasing the number of vehicle stops per day, decreasing kilometres driven and reducing the number of customer service reps required to answer client calls.

GoTrackApp supports the specific needs of regional or pickup & delivery by increasing the number of vehicle stops per day, decreasing kilometres driven and reducing the number of customer service reps required to answer client calls.


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GotrackApp mobile workforce solutions achieve this by:

  • Reducing fleet operating costs through increased visibility, mobility, and efficiency
  • Enhancing productivity through real-time emonitoring
  • Improving delivery plans through POD (proof of delivery), GPS and integrated mapping
  • Customizing and/or integrate to an existing Legacy software

GoTrack platform has three elements

MANAGEMENT DASHBOARD

A web-based platform for managing delivery operations. This includes dispatch functionality that allows dispatchers to assign tasks manually or automatically . Additionally, they can track drivers through a map, communicate with drivers, analyze and monitor delivery efficiency through reporting.

DRIVER APP

An iOS and Android app for managing workflow. Drivers can manage their tasks; their new assignments appear as push notifications, and all scheduled tasks are easily visible within the app. Drivers can easily navigate to their location via one click mapping functionality, they can also take pictures as proof of delivery, and even collect signatures.

CUSTOMER MOBILE EXPERIENCE

A branded mobile experience for tracking deliveries. The customer receives an SMS with a link to an HTML 5 application that allows them to track their delivery on a map. Additionally, they can communicate with their driver by message or phone, rate the driver as well as tip them.